In Focus

Hospitality leaders' confidence drops to 41%

This is a dip of eight percentage points from 49% in August.

OOSHMAN rebrands to stand out in crowded market

The Sydney-based modern Lebanese chain found itself lost in a sea of similarly named restaurants.

Papa John’s UK eyes profit comeback in 2025

The pizza chain does not expect to recover this year from losses in 2023.

Meet Ollie, Oliver’s AI drive-thru Aussie assistant

There are already plans to take it to the restaurant chain’s self-service kiosks.

US gourmet cookie brand Crumbl eyes 15 stores down under

The brand is currently planning to open its first one in Sydney.

Chatime revamps Philippine menu in face of ‘boba’ bubble burst

It wants to go beyond just bubble tea by relaunching its smoothie line.

Innovations in QSR could be rolled out in months thanks to Gen AI

Key AI applications include predictive forecasting, finance automation, and personalisation.

UK’s QSR market to reach $44.01b by 2029

The market is forecasted to grow at a CAGR of 5.25%. 

Why China’s coffee industry is booming

Chinese coffee chains are rapidly expanding into lower-tier cities, sparking fierce price wars. 

UK foodservice promotions across segments revealed

The share of in-restaurant price promotions was at 86% in H1.

How KFC Singapore’s new marketing director plans to embrace tech 

Jaslyn Lam has 18 years of marketing experience under her belt.

McDonald’s top YouGov SG and MY QSR rankings for 2024

The restaurant had an index score of 31.9 and 27.3 in both countries, respectively. 

GOPIZZA banks on tech commercialization for new revenue

This strategy could potentially increase sales point to 100,000 globally.