In Focus

No such thing as too much coffee? Gen Z most likely to disagree, study says

Further analysis from YouGov also shows that Brits do most of their drinking at home or work.

In Focus

No such thing as too much coffee? Gen Z most likely to disagree, study says

Further analysis from YouGov also shows that Brits do most of their drinking at home or work.

In Focus

Restaurant optimisation needs to be a focus in 2022, experts say

Thought leaders point out the challenges chains need to know in order to adapt.

In Focus

Staffing crisis “damaging” customer experience in QSR

59% of team members also admitted that customer experience is suffering in their venue due to lack of staff.

In Focus

Singapore’s F&B sales shrinks 4.5% in October

Fast-food outlets, however, saw takings jump by 10.1%.

In Focus

Roll’d banks on stronger omnichannel arsenal, branding as it readies for international expansion

Founder Bao Hoang reflects on the chain’s performance the past year and explains why they are constantly pivoting their branding strategy.

In Focus

Amidst labour shortages, QSR customers are expecting more from staff

48% say that staff must know where the food is sourced from whilst 58% expect staff to have the “knowledge and foresight” to recommend menu items.

In Focus

How Baskin-Robbins’ approaches its marketing campaigns, according to its general manager

Julian Casa, in his first interview with QSR Media as general manager, also shares details about their growth targets for 2022 and the chain’s new store design.

In Focus

Subway APAC president: regional growth can match U.S. foothold

In his first-ever interview with QSR Media, Eric Foo details the chain’s expansion targets and stressed their ongoing investment in digital engagement.

In Focus

Delivery, takeaway sales slow in October as dine-in confidence builds

At-home sales, however, are still 98% higher than 2019 levels.

In Focus

Nearly ten years in, Sushi Izu seeks to reclaim momentum to go beyond its supermarket footprint

Advanced Fresh Concepts general manager for Australia Damien Blakeney reveals details on their sister brand and how they have remained resilient in a supermarket setting.

In Focus

McDonald’s Malaysia to open 200 more outlets within five years

It is in the process of hiring 10,000 workers as part of the expansion plan.

In Focus

Pizza Hut Delivery expands to petrol stations with EG Group franchise deal

The partnership will see EG Group franchise eight new trial stores, creating about 90 jobs.

In Focus

How to make virtual brands work for you, according to Minor DKL, Concept Eight, Piccolo Me and P’Nut Street Noodles

Executives share key tips on what to think about when considering this model.

In Focus

Shopper confidence falls anew in October

Consumers are increasingly focusing on saving money, IGD says.

In Focus

Singapore’s F&B sales jumps 4.4% in September

Caterers experienced a jump in sales, owed to a low base last year.

In Focus

‘We are the trend’: Pretzel’s founder counts on brand’s ethos, cult following to puff up growth hopes

Brittany Garbutt elaborates on her vision for expanding overseas and her branding philosophy.

In Focus

How EFG is rethinking its brand portfolio to turbocharge post-COVID growth

Managing director Martin Darby elaborates on the company’s omnichannel strategy and reveals key advantages of handling brands from various franchisors.

In Focus