Executive insights

QSRs go digital as e-wallet use surges

QSRs go digital as e-wallet use surges

As ordering moves to apps and kiosks, brands risk losing their identity.
4 days ago

Inside Papa Johns plans in Asia

The company leverages local insights and global best practices to expand its footprint in diverse markets.

Get to know Blue Coral Concepts’ new Managing Director

The group owns Five Guys, Ribs & Burgers, and Italian Street Kitchen brands.

Subway expands digital strategy with UK gift card launch

The gift cards complement existing digital touch points like kiosks and mobile ordering.

Wendy’s bets on bold new look as competition heats up in Australia

The momentum has held beyond its flagship launch buzz, with repeat visits helping sustain foot traffic.

F&B firms turn to smart vending machines as closures mount

The government is looking into developing 'automated kitchens'

Soul Origin bets on drive-thrus to double sales

It plans to open 50 drive-thru restaurants in the next five years.

Chaiiwala targets hospitals, campuses in expansion push

It wants to transform Indian dining into a modern, social experience.

Meet Lulu, SaladStop!’s AI ordering assistant

It will debut in Singapore in November before its global launch.

Auntie Anne’s targets 100 UK stores by 2030

The expansion will focus on high-traffic areas like malls and train stations.

Why Macca’s spends $60m on training annually

1 in 12 Australians often get their first job from the fast-food chain. 

QSR brands use TikTok to drive visibility and customer engagement

Other key growth drivers are strong operations and engaged staff.

Why generational segmentation unlocks loyalty

It builds an emotional connection by making consumers feel recognised and valued. 

Jamaica Blue lifts sales by up to 20% with new café design

The brand has also seen a 20% reduction in fit-out costs.

QSRs redefine beverages for Gen Z from coffee to collagen

Texture and presentation will also become critical to the beverage experience.