In Focus
Banjo’s is banking on its drive-thru arsenal to reignite interstate growth
Banjo’s is banking on its drive-thru arsenal to reignite interstate growth
CEO and managing director Jessica Saxby talks about the brand’s surging digital sales and how exactly they are avoiding the “Great Resignation”.
Appetite for F&B apps up as time-crunched Southeast Asians become more cost-conscious
Indonesia saw the largest growth in app downloads with nearly 88% YoY.
‘A star in our crown’: Taco Bell int’l president says the UK is poised to have several hundreds of restaurants
The chain is set to open its 100th store this month.
Dining out spend poised to decrease as cost-of-living crisis worries Brits
The NPD Group’s Uncertainty Impact study showed a significant increase in financial concerns amongst the UK’s population.
Malaysia’s Berjaya Food to announce JV with Paris Baguette Singapore
The JV signing ceremony is scheduled to be held on June 20.
High food and drink inflation extending into 2023, study warns
The latest CGA and Prestige Foodservice Price Index shows a third consecutive month of double-digit inflation.
Amidst industry’s growing reliance on digital, Royal Stacks seeks to incentivise customers to return to stores
Founder Dani Zeini expounds on a potential return for the brand in China, their unique delivery strategy and approach to store design.
Company culture named top factor for retaining staff, survey says
Asked about their biggest current challenge as a business, 79% cited issues around recruitment and retention.
Tortilla gobbles Mexican chain Chilango for £2.75m
The listed group described Chilango as a “highly complementary brand.”
Texas Chicken Malaysia opening over 100 restaurants by 2030
More drive-thru restaurants and expanded delivery services are part of the plan.
Ferguson Plarre Bakehouses wants to rely less on shopping centre locations
Chief executive Steve Plarre expounds on their initial drive-thru strategy, the chain’s “future-focused” brand refresh and why he is for flexible work.
Luckin Coffee now bigger than Starbucks in China
The scandal-tainted startup is staging a comeback.
Delivery sales 357% higher than pre-COVID levels in April
However, sales have plateaued in 2022, with April’s delivery and takeaway sales were 34% below the levels of April 2021.
Vying for record expansion, Oporto says they are building a “portfolio for the future”
CEO Samantha Bragg shares her take on how to make the brand even more accessible, and where she believes lies the next area of competition for the chicken segment.
‘Best of both worlds’: This Singaporean F&B group is meeting post-COVID expectations by franchising their virtual brands
GD Group’s Randall Ang expounds on the value of their virtual brand portfolio.
Restaurants, pubs’ like-for-like sales up 2% in April but cost pressures stunt growth
London still lags pre-COVID-19 trading, whilst sales up 3% beyond the M25.
For Milksha, Australia’s bubble tea market has yet to burst
Milksha Australia’s director Jeffrey Lin details plans to establish a presence in every state.
Commentary
The Customer Retention Revolution: The predictive approach to preventing churn