In Focus

Innovations in QSR could be rolled out in months thanks to Gen AI

Key AI applications include predictive forecasting, finance automation, and personalisation.

UK’s QSR market to reach $44.01b by 2029

The market is forecasted to grow at a CAGR of 5.25%. 

Why China’s coffee industry is booming

Chinese coffee chains are rapidly expanding into lower-tier cities, sparking fierce price wars. 

UK foodservice promotions across segments revealed

The share of in-restaurant price promotions was at 86% in H1.

How KFC Singapore’s new marketing director plans to embrace tech 

Jaslyn Lam has 18 years of marketing experience under her belt.

McDonald’s top YouGov SG and MY QSR rankings for 2024

The restaurant had an index score of 31.9 and 27.3 in both countries, respectively. 

GOPIZZA banks on tech commercialization for new revenue

This strategy could potentially increase sales point to 100,000 globally.

Promotions continue to drive growth in UK’s foodservice industry

Restaurant promos grew by 25% in QSR and 13% in casual dining.

Five Guys eyes Sydney and Melbourne as a springboard for national expansion

The burger chain currently has four restaurants including a second Melbourne location.

Why the restaurant industry’s rush to automate keeps hitting a roadblock

Unclear return on investments is making the industry hesitant.

Consumers are ready but human oversight remains key for AI—KPMG partner

Fast-food businesses are racing to get AI services right but accuracy remains a challenge.

Here's how ZUS Coffee plans to spend its $57.7m raise

The fresh funds will be used to reignite international expansion.

Starbucks CEO eyes reclaiming the coffeehouse vibe in 4-part strategy

The brand currently aims to use these strategies in the US.

A peek inside KFC Australia’s voice AI drive-thru technology

KFC plans to commit to more sites depending on its evaluation.