In Focus

Founder Bao Hoang reflects on the chain’s performance the past year and explains why they are constantly pivoting their branding strategy.

48% say that staff must know where the food is sourced from whilst 58% expect staff to have the “knowledge and foresight” to recommend menu items.

Julian Casa, in his first interview with QSR Media as general manager, also shares details about their growth targets for 2022 and the chain’s new store design.

In his first-ever interview with QSR Media, Eric Foo details the chain’s expansion targets and stressed their ongoing investment in digital engagement.

At-home sales, however, are still 98% higher than 2019 levels.

Advanced Fresh Concepts general manager for Australia Damien Blakeney reveals details on their sister brand and how they have remained resilient in a supermarket setting.

It is in the process of hiring 10,000 workers as part of the expansion plan.

The partnership will see EG Group franchise eight new trial stores, creating about 90 jobs.

Executives share key tips on what to think about when considering this model.

Consumers are increasingly focusing on saving money, IGD says.

Caterers experienced a jump in sales, owed to a low base last year.

Brittany Garbutt elaborates on her vision for expanding overseas and her branding philosophy.

Managing director Martin Darby elaborates on the company’s omnichannel strategy and reveals key advantages of handling brands from various franchisors.

The food delivery firm reported 105% growth in vegan orders year-on-year.

Top executives highlight the continued value of personalisation and offer thoughts on balancing various channels.

Nearly 54% of over 9,000 restaurants surveyed reported an increase in their dining-in revenues.