In Focus

How Baskin-Robbins’ approaches its marketing campaigns, according to its general manager

How Baskin-Robbins’ approaches its marketing campaigns, according to its general manager

Julian Casa, in his first interview with QSR Media as general manager, also shares details about their growth targets for 2022 and the chain’s new store design.

Subway APAC president: regional growth can match U.S. foothold

In his first-ever interview with QSR Media, Eric Foo details the chain’s expansion targets and stressed their ongoing investment in digital engagement.

Delivery, takeaway sales slow in October as dine-in confidence builds 

At-home sales, however, are still 98% higher than 2019 levels.

Nearly ten years in, Sushi Izu seeks to reclaim momentum to go beyond its supermarket footprint

Advanced Fresh Concepts general manager for Australia Damien Blakeney reveals details on their sister brand and how they have remained resilient in a supermarket setting.

McDonald’s Malaysia to open 200 more outlets within five years

It is in the process of hiring 10,000 workers as part of the expansion plan.

Pizza Hut Delivery expands to petrol stations with EG Group franchise deal 

The partnership will see EG Group franchise eight new trial stores, creating about 90 jobs.

Shopper confidence falls anew in October

Consumers are increasingly focusing on saving money, IGD says.

Singapore’s F&B sales jumps 4.4% in September

Caterers experienced a jump in sales, owed to a low base last year.

‘We are the trend’: Pretzel’s founder counts on brand’s ethos, cult following to puff up growth hopes

Brittany Garbutt elaborates on her vision for expanding overseas and her branding philosophy.

How EFG is rethinking its brand portfolio to turbocharge post-COVID growth

Managing director Martin Darby elaborates on the company’s omnichannel strategy and reveals key advantages of handling brands from various franchisors.

Nearly one in five Brits to eat veggie, vegan this Christmas: Deliveroo survey

The food delivery firm reported 105% growth in vegan orders year-on-year.

The store of the future and the challenges that come with it, according to McDonald’s, Zambrero and Krispy Kreme

Top executives highlight the continued value of personalisation and offer thoughts on balancing various channels.

More Hong Kong restaurants ‘optimistic’ about economy: Deliveroo survey

Nearly 54% of over 9,000 restaurants surveyed reported an increase in their dining-in revenues.

A&W reaches deal to pilot Pret A Manger products in Canada

If the pilot is successful, A&W will be granted the exclusive rights to expand the Pret brand across the country.

As lockdowns end, where is tech taking the restaurant industry next?

KFC, McDonald’s, Nando’s, Banjo’s and Roll’d discuss consumer expectations and how it’s shaping the discourse on digital.

TGI Fridays ups the ante on premium store experiences to capitalise on dine-in’s expected resurgence

Signature Hospitality Group (SHG) CEO James Sinclair also reveals new details on how its digital transformation informed its growth strategy.