Research
Recruitment, retention challenges still a major concern for hospitality leaders
Recruitment, retention challenges still a major concern for hospitality leaders
A new survey highlighted widespread job vacancies and upward pressure on labour costs.
Nearly three in four consumers want ‘lack’ of accessibility in hospitality venues addressed: survey
Restaurants scored low in terms of having a good reputation for adhering to disabled people’s needs.
Fish & chips, pizza amongst Brits’ top takeaway choices
Londoners are the biggest spenders, with an average of £73.70 spent on takeaways each month.
Singapore’s delivery riders are highly satisfied with work but most are “excluded” in future policy talks
A new study reveals riders are not in favour of industry changes that could “potentially disrupt the autonomy they currently enjoy.”
Flexible menus, consolidation of orders pitched as Ukraine crisis remains ‘long-term threat’ to prices
Operators are also told to keep speaking to suppliers about availability.
Singapore's food inflation eases to 2.3% in February
Lower inflation for non-cooked food offset higher inflation for prepared meals.
Food and drink inflation doubles in January
Long-term sanctions on Russia’s economy might well raise inflation to levels “not seen for a generation,” Prestige Purchasing’s CEO said.
Restaurants, pubs grow like-for-like sales by 3% in February as cost pressures mount
Trading is also struggling to recover in London.
Singapore’s F&B sales up 9.5% YoY in January
Total sales value of F&B services in January this year was estimated at S$829 million.
City centres “building back” from COVID as hospitality sales rise
However, ongoing challenges in London remain.
Food and drink inflation surging, with more rises to come: analysts
Potential stability, however, is seen later this year.
Restaurants, pubs’ January deliveries up five-fold on pre-Covid levels
Deliveries and takeaways accounted for nearly 30 pence in every pound spent at managed restaurant and pub groups during the month.
Mental, physical health concerns resulting in bigger delivery appetite in Hong Kong: survey
60% of Hong Kongers now see food delivery “as a necessity”, Deliveroo said.
COVID-related requirements, staff turnover amongst ‘biggest’ issues for UK chains: study
Said challenges are directly impacting food safety standards, NSF International said.
Restaurants, pubs’ January sales up 3% on pre-COVID-19 levels
Regions are “in good growth” whilst London remains in the red.
An uptick in consumer confidence about safety and the easing of COVID-19 restrictions...
Online reviews can predict the failure of 7 out of 10 businesses, study claims
Researchers have developed a tool that uses customer ratings to analyse restaurants’ likelihood of success.
Five trends that will shape food-to-go recovery
2022 will be a year for reflection, innovation, concept development and new ways of doing business, an analyst said.
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The Customer Retention Revolution: The predictive approach to preventing churn