Technology
McDonald’s Korea adds voice guidance service in self-serve kiosks
This is the first time in Asia that this service was added.
McDonald’s Korea adds voice guidance service in self-serve kiosks
This is the first time in Asia that this service was added.
Just Eat hikes restaurant commissions by 1%
The British market is exempted from the commission hike.
Chopstix vies for further brand loyalty with new app
To celebrate the launch, new users of the app will also be able to grab five free Vegetable Spring Rolls.
Guzman y Gomez highlights personalisation potential in revamped app
The chain says customers can now create, customize and save their favorite orders in seconds.
Bella Italia operator pilots robot waiters
The “BellaBots” can carry plates and be arranged to perform and entertain.
Foodpanda launches meal donation feature in Asia
It aims to donate 200,000 meals across the region by the end of 2022.
McDonald’s earmarks £250m for restaurant redesigns
The upgrade programme includes redesigning McDonald’s kitchens and dining areas to further factor in digital sales channels and the company’s app.
Just Eat Takeaway.com, Domino’s ink exclusive trial partnership
The trial launches with 10 Domino’s owned stores across London, with a further 106 Domino’s franchise partner stores across the UK and Ireland...
KFC Malaysia launches 11 NFT artwork pieces
Fans can get their hands on eight of these exclusive NFTs at OpenSea whilst the remaining three will be up for grabs in a social contest on KFC’s...
Payments 101: How to select the right provider for your business
The rise of online shopping has seen businesses across all sectors change the way their customers engage with them. The past two years in particular...
Grab is testing food delivery with a self-driving car
The Island A.H.B.O.I. vehicle is also designed to be weather-proof and features built-in food warming and cooling technology.
Uber Eats teams up with Rakuten for payment service integration
Users will also be able to earn Rakuten Points when ordering through Uber Eats and pay for orders using earned points.
Starbucks inks regional partnership with Grab to boost customer experience
The team up will cover Southeast Asia’s six largest markets by 2024.
Papa John’s seeks to mainstream NFTs with new giveaway
The move is part of the brand’s campaign to promote its new Cheddar range.
Boparan Restaurant Group trials service robots, eyes wider rollout if ‘successful’
Using artificial intelligence (AI), the robots can deliver hot chicken up to four miles per hour and can engage with guests through spoken...
Just Eat tackles chip waste in new trial
The platform is also committing to enable restaurants to “easily” display portion sizes and calories on its menus.
Are Australian chains ready to enter the subscription economy?
Healthier food options are forecasted to 'experiment' with subscriptions
this year.
Commentary
People want experiences – but not at the cost of food & beverage