Australia

Motto Motto launches new Chicken Sando

It is served as a complete set with Japanese seaweed salted fries and a choice of iced tea for just $21.50.

Pappa Flock goes on TikTok to create buzz

It recently opened its seventh store in NSW and will open another in Queensland by year-end.

Brooklyn Donuts celebrates 20th outlet milestone

The brand specialises in handcrafted Brookyln-style doughnuts

Hungry Jack’s launches its ‘cheesiest’ menu update

Meanwhile, the Bubble Gum Storm and Shake returns.

Collins Foods exits Taco Bell business

It is in talks with Taco Bell International for the potential transfer of ownership of the business.

KFC Australia’s COO resigns

Helen Moore has been with the company for almost four years.

Zarraffa’s Coffee enters South Australia market

The first store in the state will open later this year in the northern Adelaide suburb of Munno Para.

1 in 5 Gen Zs are dining out more than once a week

23% of Gen Zs said they are dining out more frequently than last year.

Soul Origin adds new flavours to seasonal soup

The brand is launching six flavours of its soup menu.

Gami Chicken grows sales 18% amidst rise in cost-conscious dining

The brand will launch more set menu options and combo deals for value seekers.

Krispy Kreme expands partnership with bp to Australia

The brand will deliver fresh doughnuts across select bp stores in the country.

The Customer Retention Revolution: The predictive approach to preventing churn

As the Quick Service Restaurant (QSR) industry expands exponentially and new competitors enter the market, customer experience expectations continue to transform. Customer loyalty is critical to business success, and with the right tools, data and strategies, QSRs now have the opportunity to transform a quick visit into a lasting relationship. It’s time to take a data-led, predictive approach to personalised customer experiences.