Executive insights
Chaiiwala targets hospitals, campuses in expansion push
Chaiiwala targets hospitals, campuses in expansion push
It wants to transform Indian dining into a modern, social experience.
20 hours ago
Meet Lulu, SaladStop!’s AI ordering assistant
It will debut in Singapore in November before its global launch.
3 days ago
Auntie Anne’s targets 100 UK stores by 2030
The expansion will focus on high-traffic areas like malls and train stations.
6 days ago
Why Macca’s spends $60m on training annually
1 in 12 Australians often get their first job from the fast-food chain.
6 days ago
Sushi Sushi bets on Saudi drive-thru as chain expands overseas
It is targeting 40 outlets over the next decade.
QSR brands use TikTok to drive visibility and customer engagement
Other key growth drivers are strong operations and engaged staff.
Why generational segmentation unlocks loyalty
It builds an emotional connection by making consumers feel recognised and valued.
Jamaica Blue lifts sales by up to 20% with new café design
The brand has also seen a 20% reduction in fit-out costs.
QSRs redefine beverages for Gen Z from coffee to collagen
Texture and presentation will also become critical to the beverage experience.
Wendy’s positions as ‘challenger’ of Australian legacy brands
The country’s market is defined by high standards and intense competition.
Gen Z leads food service rebound with $5.8b spend
The 18 to 24 age group now accounts for 11% of all food service traffic.
Australia’s QSR chains turn to late-night business to boost sales
Brands are also refining their menus and tightening supply chains.
QSR sector set for 1% rebound after last year’s projected decline
The sector’s next phase hinges on balancing value and costs.
Baskin-Robbins to launch feature-rich rewards app in 2026
Winning the Gen Z battle means moving beyond transactions into culture.
Chocoberry expands in UK with Gen Z-Driven growth
It sold 16 franchises in the past 14 months.
Bakers Delight tests smaller stores to cut costs, expand reach
High electricity prices remain a key barrier to growth.
Tourism, population gains spur hospitality growth in Gulf countries
Tourists in Dubai alone spent almost $120m in 2024.