News

Chaiiwala taps Ben Clayton as new COO

He will oversee franchise operations, focusing on performance, partner support, and profitability.

Zarraffa's Coffee begins brewing in first South Australian outlet

The new location in Muno Para will employ over 30 locals.

KFC opens new restaurant in Claremont Meadows

The restaurant is expected to create 65 local jobs.

Chatime, Red Bull team up for 'Stay Peachy' bubble tea

Available until 9 November, it features the Stay Peachy Energy Fruity and Energy Frozen.

QSR brands use TikTok to drive visibility and customer engagement

Other key growth drivers are strong operations and engaged staff.

Why generational segmentation unlocks loyalty

It builds an emotional connection by making consumers feel recognised and valued. 

Jamaica Blue lifts sales by up to 20% with new café design

The brand has also seen a 20% reduction in fit-out costs.

QSRs redefine beverages for Gen Z from coffee to collagen

Texture and presentation will also become critical to the beverage experience.

Wendy’s positions as ‘challenger’ of Australian legacy brands

The country’s market is defined by high standards and intense competition.

FULL LIST: Winners of the QSR Media Awards 2025

The top innovators of the industry were recognised at the QSR Media Conference & Awards 2025 Powered by Red Bull.

Gen Z leads food service rebound with $5.8b spend

The 18 to 24 age group now accounts for 11% of all food service traffic.

QSR sector set for 1% rebound after last year’s projected decline

The sector’s next phase hinges on balancing value and costs.

Badiani’s Pistachio Hot Chocolate returns

The chain has also updated its hot chocolate menu range.

PAUL, Future Dreams partner for Pink October

The bakery will donate £1 per macaron and 20% of Pink Fraisier Cake sales in support of Breast Cancer Awareness Month.

Shake Shack serves up fine dining twist in Regent Hong Kong collab

The menu features the Foie Gras Shack, including a double Angus beef option.