UK

Three tips to future proof your QSR business through customer engagement

Three tips to future proof your QSR business through customer engagement

In a fiercely competitive market, customer engagement has always been a huge differentiator for quick-service restaurants (QSRs).

Wagamama aims to combat post-pandemic isolation in new campaign

The pan-Asian restaurant chain said it will trial the opening of study areas on its benches at 30 sites across England and Scotland.

YO! Sushi owner strengthens adviser line-up ahead of eyed £750m listing: report

Barclays and Peel Hunt have reportedly been hired to work on the potential listing of Snowfox Group.

Honest Burgers, Guinness team up for new burger

Guests at Honest Burgers restaurants will be able to purchase a pint of Guinness with their burger.

Burger King UK's £600m float stalls due to Ukraine conflict: report

Bridgepoint, the private equity owner of the chain’s UK operations, was reportedly planning to float before July.

Itsu, Gail’s opening outlets in Woking’s Victoria Place

The two brands were added to further diversify the offer in the town centre.

Just Eat to be available on Order with Google in UK

Consumers will be given the option to order food directly through Google, without having to visit the Just Eat app or website.

Papa John’s opens store in Leigh, Manchester

The chain now has over 500 stores across the UK.

Fridays names Julie McEwan as chief operating officer

McEwan held leadership roles in Whitbread and Las Iguanas.

Caffè Nero now trading at 90% of pre-pandemic levels, founder says

The first-half of FY22 also saw Caffè Nero experiencing sales increases in its new distribution  channels.

KFC eyes 300 restaurant openings in UK and Ireland by 2027

The fast food giant aims to establish 50 new locations across the two markets this year.

Restaurants, pubs’ January deliveries up five-fold on pre-Covid levels

Deliveries and takeaways accounted for nearly 30 pence in every pound spent at managed restaurant and pub groups during the month.

Wagamama launches lunchtime delivery concept

The initiative arrives as the country sees evolving work patterns.

Taco Bell opens 100th restaurant in Spain

The fast food giant says it is on track to operate more than 1,000 restaurants outside the United States.