UK

People want experiences – but not at the cost of food & beverage

I wrote recently on the subject of the relative importance of the F&B offer, the service standards and the environment in the dining out sector. This was in response to some current thinking that suggests when dining out consumers no longer have the food and beverage offer as a priority and are instead seeking ‘experiences’. I have said I don’t think that is the case, but that’s another article. So how does this thinking translate into what is ostensibly the transactional world of QSR? 

Phat Pasty reveals 2024 festive range

The new range focused on being attractive to the free-from market.

Promotions trend in casual dining revealed

The number of promotions in casual dining rose by 25%.

Pho Restaurant responds to ‘Pho’ trademark issue

The statement was posted in their social media accounts.

McDonald’s UK records a net profit of £35m in 2023

The company’s turnover sales also increased by 14.9% to £1.8b. 

Compass One acquires Peabodys Coffee

It also plans to launch new cafes at seven hospital sites. 

Starbucks expand UK presence with acquisition of 23.5 Degrees

This increases their total number of company-operated locations to almost 500 in the UK.

Tortilla concludes the search for UK’s burrito master 2024

Six finalists battled it out for the title of Burrito Master 2024.

Bella Italia opens fourth restaurant in Bristol

The restaurant will be giving free main courses and free £10 vouchers to celebrate the opening. 

Chopstix expands presence with new Portsmouth site

Food service operators and franchisees Darren and Naomi Godfrey opened their second Chopstix site in the city. 

Special price offers surge as the most popular promotional tool for QSRs

It accounts for 79% of dine-in formats and 53% in the delivery sector.