Australia

As the Quick Service Restaurant (QSR) industry expands exponentially and new competitors enter the market, customer experience expectations continue to transform. Customer loyalty is critical to business success, and with the right tools, data and strategies, QSRs now have the opportunity to transform a quick visit into a lasting relationship. It’s time to take a data-led, predictive approach to personalised customer experiences.

Prizes include buy one get one free and free upsizes.

The group reported positive growth in four markets it operates.

Red Rooster has 321 restaurants, according to a tracker published by GapMaps.

The cafe will feature Zarraffa’s drive-thru model.

The collaboration will unveil two new flavours.

Anzac Day is observed on 25 April each year.

Find out what QSRs have been up to on social media this week.

This marks the brand’s second store refresh.

This is in celebration of the return of its Giant Doughnuts to menus nationwide.

This is in response to the rising cost of living and increasing green bean prices.

It features four Schnuggets, mini chips, tomato dipping sauce, and a Pop Top.

The new item combines Subway’s Footlong bread with Birds Eye’s Golden Crunch chips.  

Aussies with names like Benny, Penny, or Jenny get a free roll on 1 April.

Find out what QSRs have been up to on social media this week.

Coffee was Australia's most consumed beverage in 2024, with six of 10 Aussies drinking it.