Why self-pick-ups could be the next rising trend in foodservice | QSR Media
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Photo provided. /Deliveroo

Why self-pick-ups could be the next rising trend in foodservice

55% of consumers plan to increase the use of this in the next 12 months.

55% of consumers plan to use more self-pickup services in food delivery apps, a survey by Deliveroo revealed

In a recent Censuswide survey of 1,000 Singaporeans in November last year, it was revealed that 68% use food delivery as part of daily life whilst 80% expect to use food delivery in the next 12 months.

The main reasons for using food delivery services were having no time to prepare meals (58%) and not wanting to cook (58%).

Supplementary to food delivery services, self-pick-ups have also grown in popularity. Over half of respondents (54%) say that they consider using self-pick-up services on food delivery apps when they are going out anyway and will be passing by the area where they want to order whilst 49% cited using such services when they do not want to queue or wait at the restaurant, to maximise their time.

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In terms of expenditure, 62% of consumers expect to spend more on food delivery in the next 12 months compared to the last 12, building on this steady year-on-year demand of 62% from Deliveroo’s survey last year that indicated they were using food delivery more regularly compared to pre-pandemic.

Average spending on food delivery services has also increased to S$118 per month from S$108 per month in the survey conducted in 2022, with those aged between 46-55 spending the most at an average of S$169 per month.

“The latest survey results reinforce how the role of food delivery services in Singaporeans’ day-to-day lives has further evolved in today’s landscape. Going beyond ready-to-eat meals, we see how customers are increasingly turning to food delivery platforms for other goods and services that add value to various aspects of their lives. As such, Deliveroo stays committed to bringing the neighbourhood to the doorsteps of consumers, transforming the way they shop and eat,” Jason Parke, General Manager, Deliveroo Singapore said.

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