Dubai forms working group to set fair rules for food delivery sector
The group aims to bring together the public and private sectors to create a framework.
The Dubai Corporation for Consumer Protection and Fair Trade (DCCPFT), part of the Dubai Department of Economy and Tourism (DET), has launched a dedicated working group to set new guidelines, developed in consultation with the industry, which aim to maintain the sector’s competitiveness and high business standards, and attract further investment into the market
The group is brings together public and private sector stakeholders for the city’s online food delivery sector.
The guidelines, circulated to owners and operators across the industry, outline recommended best practices covering key areas, including platform terms of engagement with food establishments, data access, and transparency.
The framework, based on extensive feedback from delivery operators, food establishments, and other stakeholders, is designed to encourage open competition and support sector growth.
Whilst focused on operators, the guidelines aim to benefit the wider food delivery ecosystem, reflecting DCCPFT’s mandate and Dubai’s ongoing commitment to supporting a fair and competitive digital economy under the Dubai Economic Agenda, D33.
DCCPFT said it will continue to work closely with stakeholders from across the public and private sectors to assess industry feedback and make recommendations on future measures to support continued sector growth and fair competition.
