QSR Media Asia Conference & Awards

The awards programme also introduced its first Hall of Fame recognition in the Asia Pacific.

Growth ranked as the top priority for only a small fraction of leaders.

QSRs that own first‑party customer data will outperform the rest.

Even small communication gaps can multiply very quickly.

The meal may be solo, but the experience is still social.

Pizza Hut, Haidilao, and McDonald’s are challenging conventional wisdom.

Steen Puggard says strong teams improve guest experience, retention, and spending.

The goal is to prevent weak stores from dragging down the wider network.

As ordering moves to apps and kiosks, brands risk losing their identity.

The company leverages local insights and global best practices to expand its footprint in diverse markets.