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Why generational segmentation unlocks loyalty
Why generational segmentation unlocks loyalty
It builds an emotional connection by making consumers feel recognised and valued.
Jamaica Blue lifts sales by up to 20% with new café design
The brand has also seen a 20% reduction in fit-out costs.
QSRs redefine beverages for Gen Z from coffee to collagen
Texture and presentation will also become critical to the beverage experience.
Wendy’s positions as ‘challenger’ of Australian legacy brands
The country’s market is defined by high standards and intense competition.
Gen Z leads food service rebound with $5.8b spend
The 18 to 24 age group now accounts for 11% of all food service traffic.
Australia’s QSR chains turn to late-night business to boost sales
Brands are also refining their menus and tightening supply chains.
QSR sector set for 1% rebound after last year’s projected decline
The sector’s next phase hinges on balancing value and costs.
Baskin-Robbins to launch feature-rich rewards app in 2026
Winning the Gen Z battle means moving beyond transactions into culture.
Chocoberry expands in UK with Gen Z-Driven growth
It sold 16 franchises in the past 14 months.
Bakers Delight tests smaller stores to cut costs, expand reach
High electricity prices remain a key barrier to growth.
Tourism, population gains spur hospitality growth in Gulf countries
Tourists in Dubai alone spent almost $120m in 2024.
OOSHMAN eyes Queensland expansion as consumer confidence falls
The goal is to reach 26 restaurants by end-2026 and 50 outlets by 2029.
Fast-food CEOs embrace IT to keep pace with digital-savvy diners
Digital channels now account for 45% of Kudu’s orders.
Wingstop bets on core menu, global tech push
The goal is to break into the world’s top 10 restaurant brands.
El Jannah targets 100-store expansion with drive-thru push
Demand for fresh ingredients and convenience is fueling growth.
Domino’s, rivals flock to chicken as competition heats up
Its popularity is driving menu innovation even at non-chicken chains.
Suburbs gain ground as favoured dining hotspot
Two in five diners visit the CBD less than once a month, and 20% avoid it altogether.
