Contributors

Brih Aguilar

Kari Hensien

As Senior Vice President of Quality Management at FranConnect, Kari is responsible for the overall strategy, vision and execution of RizePoint, FranConnect’s quality assurance software solution. Kari works to ensure RizePoint is a dedicated partner in helping customers drive continuous improvement to product quality and client experiences.

Previously Kari has had over 25 years of software product and customer leadership positions at Workfront, Optimum Energy, and Microsoft to name a few.

Kim Ang

Lisa Raymond

Lisa Raymond is a specialist retail and leisure property partner at Keystone Law with a particular focus on the restaurant sector. Her clients range from nationwide established brands to beginners in the industry spanning the sectors of fine dining, food to-go, patisseries, fun eating chains and sandwich bars.

Lisa assists with all areas of the sector from the development and letting of multi-use leisure parks to the buying and selling of restaurants and leisure property, leases, licences, assignments and management issues.

Philip Harrison

Philip Harrison has dedicated five decades and an entire career to the advancement of hospitality design, with a client list that spans Hilton, TRYP by Wyndham, Harrods, Honest Burger, Slim Chicken, Giraffe, Chipotle, Whitbread, Mitchell & Butler, Browns, and All Bar One to name just a few.

In 1989, Philip founded his own design agency, Harrison, starting with only his car as his office space. Philip’s devotion to impactful, durable, and profitable design-led solutions has helped ensure the continual growth of Harrison and the success of growing the company to where it is today. Not limited to the UK, Philip has overseen the opening of two additional offices globally in Dallas, US, and Melbourne, Australia, allowing the team to design spaces on nearly every continent and draw on many new sources of inspiration from different countries and cultures globally.

Ritam Gandhi

Ritam Gandhi is the Founder and Director of Studio Graphene – a London-based company that specialises in the development of blank canvas tech products, including apps, websites, AR, IoT and more. The company has completed over 250 projects since first being started in 2014, working with both new entrepreneurs and product development teams within larger companies.