QSR Media Middle East Conferences & Awards 2025
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QSR Media Middle East Conference & Awards 2025
OVERVIEW QSR Media Middle East Conference & Awards 2025
As the quick-service restaurant industry evolves amidst shifting consumer expectations, technological advancements, and a demand for more personalised experiences, innovation stands at the forefront of transformation. For the first time in the region, QSR Media proudly presents its inaugural QSR Middle East Conference — a prestigious gathering of the industry’s most influential leaders to unpack critical trends and unveil the strategies shaping the future of dining.
The event will also honour excellence through the esteemed QSR Media Middle East Awards, celebrating the region’s top brands, operators, and visionaries driving meaningful innovation and impact.
Join us in Dubai, UAE for the QSR Media Middle East Conference & Awards 2025.
To check our awards page, click here.
Speakers


Mark Dempsey
Senior Consulting Director
GlobalData

Senior Consulting Director
GlobalData


Steve Flawith
Founder & CEO
Yolk Brands

Founder & CEO
Yolk Brands
Steve founded Dubai’s homegrown award-winning burger brand Pickl in 2019 with one aim – to offer fresh fast food using the finest ingredients. Following the success that has seen Pickl open 15 restaurants in the UAE plus two in Bahrain, and one in Qatar, he is now taking his food philosophy to the next level with the introduction of Yolk Brands, a group consisting of the UAE’s finest, homegrown fast casual and quick service restaurants.
Along with Pickl, Yolk Brands includes BonBird, another Dubai-born concept designed from the ground up by Steve. Like Pickl, BonBird focuses on elevating fast food (this time fried chicken) to new levels and providing guests with a fresh, high-quality experience using only the finest ingredients. Four locations have opened already in its first year (City Walk, Motor City, Sharjah and JLT), so its quick rise is mirroring Pickl's. The latest addition to the Yolk stable has been Southpour, an artisan coffee shop with locations in City Walk and Dubai Festival City Mall, plus more on the way.
Hailing from Dorset in the United Kingdom, Steve brings more than 21 years of experience to his role. Having worked in the industry since he was a teenager, Steve’s wide-ranging career has seen him gain a holistic understanding of the F&B sector. He spent his formative years in the kitchen, starting from washing pots and pans before working his way up to become a high-end chef in the New Forest. Making the transition to managing restaurants, bars, and nightclubs, Steve earned the insight that has seen him conceptualise and open restaurants across Europe, the Middle East and Asia. Prior to launching Pickl, Steve was the Head of Strategy for the 1762 Group in the UAE.
That made it all the sweeter when Yolk Brands acquired 1762 last year. Going from employee to employer. Since this acquisition Steve has gone on to create much loved BonBird, a homegrown fried chicken QSR that now sits proudly within the UAE market, Qatar, Pakistan and is soon to open in Oman and Europe. Dubai has been his home for the past eleven years, and Steve is proud to be at the helm of one of the city’s leading homegrown restaurant groups. Championing the people of Dubai and providing them with opportunities to grow alongside Yolk Brands’ concepts has always been at the forefront of his overarching strategy for the group, leading to 2023 being hailed as the “Year of the People” internally.
Aside from the success of his restaurant brands, Steve’s greatest success is always surrounding people. Unlike the vast majority of hospitality groups and individual restaurants, Yolk Brands has always had a 5-day work week instead of the 6 which is standard in this region, with Steve believing that work life balance is vital to a group’s success. He has championed winning ESOP programs within the F&B industry that has seen some of the best and brightest talents attracted to Yolk.
Steve has made it his mission to improve the welfare of delivery riders in the region. Since its inception, every Pickl has had a Riders Area for our hardworking delivery drivers to relax, get some water, and get out of the region’s intense heat while awaiting their order. He even extended this policy in Summer 2022 to include delivery riders from companies that don’t work with Pickl in a bid to help as many people as possible. Very few restaurants in the region offer such facilities, with many even putting up signs forcing riders to wait outside.
Global expansion is next on the agenda, currently Yolk Brands is proud to position itself as one of the biggest exporters of home-grown brands in the region with Pickl now open and positioned within the UAE, Bahrain, Qatar and Egypt and further sites being constructed in Saudi, Oman and Kuwait boasting a total footprint of 40+ stores by 2025. BonBird has also steamed ahead with openings in the UAE, Qatar, Pakistan, Oman and signed deals across Europe and an ever healthy pipeline of 80 stores to roll out imminently. This is one to watch.


Alan Honan
Vice President & Head of International Development
Wingstop

Vice President & Head of International Development
Wingstop
Alan is from Ireland and serves as the VP/Head of International Development for Wingstop since January 2023. Formerly of AmRest, Cloudkitchens and Deloitte, Alan has worked across the world from Czech to Hungary, Poland, Spain and Portugal to the UAE and the Middle East amongst others. He is a KFC alumni where he spent 13 years of his career, Alan is a former professional rugby player and a proud husband and father of two children based in Dubai.


Oualid Marghin
Director - International Operations
Wendy's

Director - International Operations
Wendy's
SPONSORS
EVENT PROGRAMME
*Subject to change
8:30 AM - 9:00 AM Networking Registration
9:00 AM - 9:05 AM Welcome Remarks
9:05 AM - 9:20 AM Economic Report
Presented by a leading economist, this briefing offers a concise yet comprehensive analysis of the economic factors and consumer dynamics impacting the region’s food service market. It provides vital context for operators and investors preparing for the challenges and opportunities ahead.
9:20 AM - 9:35 AM Wingstop’s Path to Global Flavour Domination
- Alan Honan, Vice President & Head of International Development, Wingstop
9:35 AM - 9:50 AM Speaking Session
9:50 AM - 10:20 AM Leaders Panel
This flagship panel brings together top executives from the region’s leading QSR brands to share firsthand perspectives on the state of the industry. From expansion strategies to operational innovation, the discussion reveals how today’s leaders are steering their brands through disruption and towards sustained growth.
- Steve Flawith, Founder & CEO, Yolk Brands (Pickl, Bonbird, Southpour)
- Oualid Marghin, Director - International Operations, Wendy's
10:20 AM - 11:00 AM Morning Tea Break
10:00 AM -11:15 AM Trends Report
- Mark Dempsey, Senior Consulting Director, GlobalData
11:15 PM - 11:35 PM Case Study
An executive shares their company’s path to innovation and growth.
11:35 AM - 11:50 PM Speaking Session
11:50 AM - 12:20 AM Operations and Technology Panel
A group of top operations and technology leaders discuss the latest advancements in automation, supply chain management, and digital tools transforming QSR businesses. Insights focus on improving operational efficiency whilst enhancing customer experience in an increasingly tech-driven market.
12:20 PM - 1:20 PM Lunch Break
1:20 PM - 3:05 PM Awards Programme
3:05 PM - 3:25 PM Case Study
Hear from a prominent QSR brand leader as they explore how their team is driving operational excellence, customer satisfaction, and brand loyalty in an increasingly competitive environment.
3:25 PM - 4:05 PM Afternoon Break
4:05 PM - 4:20 PM Is AI the Future of Pricing for QSRs
AI is becoming an increasingly important tool for QSR leaders across brands; however we often see confusion on what it can and can’t do. By breaking the question down into 3 parts we aim to provide clarity on where AI can support your price strategy. Firstly, by addressing what is the future of pricing, then where can AI support and closing by identifying where else AI can support sales and transaction growth.
- Lovrenc Kessler, Managing Partner, Simon-Kucher
4:20 PM - 4:50 PM Shaping QSR: The Future of Aggregators
This panel features leaders from key aggregator platforms, covering topics such as food delivery, loyalty, and digital ordering, who are helping shape the modern QSR ecosystem. They will share how they are adapting to changing consumer behaviour, supporting brand partners, and redefining convenience, value, and customer engagement across the region.
4:50 PM Cocktail Party
CONTACT US
For more details, contact:
Wency Padilla
+65 3158 1386
Speakers


Mark Dempsey
Senior Consulting Director
GlobalData

Senior Consulting Director
GlobalData


Steve Flawith
Founder & CEO
Yolk Brands

Founder & CEO
Yolk Brands
Steve founded Dubai’s homegrown award-winning burger brand Pickl in 2019 with one aim – to offer fresh fast food using the finest ingredients. Following the success that has seen Pickl open 15 restaurants in the UAE plus two in Bahrain, and one in Qatar, he is now taking his food philosophy to the next level with the introduction of Yolk Brands, a group consisting of the UAE’s finest, homegrown fast casual and quick service restaurants.
Along with Pickl, Yolk Brands includes BonBird, another Dubai-born concept designed from the ground up by Steve. Like Pickl, BonBird focuses on elevating fast food (this time fried chicken) to new levels and providing guests with a fresh, high-quality experience using only the finest ingredients. Four locations have opened already in its first year (City Walk, Motor City, Sharjah and JLT), so its quick rise is mirroring Pickl's. The latest addition to the Yolk stable has been Southpour, an artisan coffee shop with locations in City Walk and Dubai Festival City Mall, plus more on the way.
Hailing from Dorset in the United Kingdom, Steve brings more than 21 years of experience to his role. Having worked in the industry since he was a teenager, Steve’s wide-ranging career has seen him gain a holistic understanding of the F&B sector. He spent his formative years in the kitchen, starting from washing pots and pans before working his way up to become a high-end chef in the New Forest. Making the transition to managing restaurants, bars, and nightclubs, Steve earned the insight that has seen him conceptualise and open restaurants across Europe, the Middle East and Asia. Prior to launching Pickl, Steve was the Head of Strategy for the 1762 Group in the UAE.
That made it all the sweeter when Yolk Brands acquired 1762 last year. Going from employee to employer. Since this acquisition Steve has gone on to create much loved BonBird, a homegrown fried chicken QSR that now sits proudly within the UAE market, Qatar, Pakistan and is soon to open in Oman and Europe. Dubai has been his home for the past eleven years, and Steve is proud to be at the helm of one of the city’s leading homegrown restaurant groups. Championing the people of Dubai and providing them with opportunities to grow alongside Yolk Brands’ concepts has always been at the forefront of his overarching strategy for the group, leading to 2023 being hailed as the “Year of the People” internally.
Aside from the success of his restaurant brands, Steve’s greatest success is always surrounding people. Unlike the vast majority of hospitality groups and individual restaurants, Yolk Brands has always had a 5-day work week instead of the 6 which is standard in this region, with Steve believing that work life balance is vital to a group’s success. He has championed winning ESOP programs within the F&B industry that has seen some of the best and brightest talents attracted to Yolk.
Steve has made it his mission to improve the welfare of delivery riders in the region. Since its inception, every Pickl has had a Riders Area for our hardworking delivery drivers to relax, get some water, and get out of the region’s intense heat while awaiting their order. He even extended this policy in Summer 2022 to include delivery riders from companies that don’t work with Pickl in a bid to help as many people as possible. Very few restaurants in the region offer such facilities, with many even putting up signs forcing riders to wait outside.
Global expansion is next on the agenda, currently Yolk Brands is proud to position itself as one of the biggest exporters of home-grown brands in the region with Pickl now open and positioned within the UAE, Bahrain, Qatar and Egypt and further sites being constructed in Saudi, Oman and Kuwait boasting a total footprint of 40+ stores by 2025. BonBird has also steamed ahead with openings in the UAE, Qatar, Pakistan, Oman and signed deals across Europe and an ever healthy pipeline of 80 stores to roll out imminently. This is one to watch.


Alan Honan
Vice President & Head of International Development
Wingstop

Vice President & Head of International Development
Wingstop
Alan is from Ireland and serves as the VP/Head of International Development for Wingstop since January 2023. Formerly of AmRest, Cloudkitchens and Deloitte, Alan has worked across the world from Czech to Hungary, Poland, Spain and Portugal to the UAE and the Middle East amongst others. He is a KFC alumni where he spent 13 years of his career, Alan is a former professional rugby player and a proud husband and father of two children based in Dubai.


Oualid Marghin
Director - International Operations
Wendy's

Director - International Operations
Wendy's

