QSR Media Middle East Conferences & Awards 2025

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QSR Media Middle East Conference & Awards 2025

September 9, 2025 | 8:30 AM to 5:00 PM | Taj Dubai

OVERVIEW QSR Media Middle East Conference & Awards 2025

As the quick-service restaurant industry evolves amidst shifting consumer expectations, technological advancements, and a demand for more personalised experiences, innovation stands at the forefront of transformation. For the first time in the region, QSR Media proudly presents its inaugural QSR Middle East Conference — a prestigious gathering of the industry’s most influential leaders to unpack critical trends and unveil the strategies shaping the future of dining.

The event will also honour excellence through the esteemed QSR Media Middle East Awards, celebrating the region’s top brands, operators, and visionaries driving meaningful innovation and impact.

Join us in Dubai, UAE for the QSR Media Middle East Conference & Awards 2025.

To check our awards page, click here.

Conference
Sep 09, 2025

Speakers

Mark Dempsey

Mark Dempsey

Senior Consulting Director

GlobalData

Steve Flawith

Steve Flawith

Founder & CEO

Yolk Brands

Alan Honan

Alan Honan

Vice President & Head of International Development

Wingstop

Oualid Marghin

Oualid Marghin

Director - International Operations

Wendy's

Lovrenc Kessler

Lovrenc Kessler

Managing Partner

Simon-Kucher

Keaton Myburgh

Keaton Myburgh

International Franchise Business Leader

Gong Cha

Jaskaran Singh

Jaskaran Singh

VP of Products

Careem

EVENT PROGRAMME

*Subject to change

8:30 AM - 9:00 AM   Networking Registration

9:00 AM - 9:05 AM   Welcome Remarks

9:05 AM - 9:20 AM   Economic Report

Presented by a leading economist, this briefing offers a concise yet comprehensive analysis of the economic factors and consumer dynamics impacting the region’s food service market. It provides vital context for operators and investors preparing for the challenges and opportunities ahead.

9:20 AM - 9:35 AM   Wingstop’s Path to Global Flavour Domination

This session explores how Wingstop is approaching international growth whilst staying true to its bold flavour identity. It will examine the brand’s strategies for entering new markets.
 
  • Alan Honan, Vice President & Head of International Development, Wingstop

9:35 AM - 9:50 AM  Speaking Session

9:50 AM - 10:20 AM   Leaders Panel

This flagship panel brings together top executives from the region’s leading QSR brands to share firsthand perspectives on the state of the industry. From expansion strategies to operational innovation, the discussion reveals how today’s leaders are steering their brands through disruption and towards sustained growth.

  • Steve Flawith, Founder & CEO, Yolk Brands (Pickl, Bonbird, Southpour)
  • Oualid Marghin, Director - International Operations, Wendy's
  • Keaton Myburgh, International Franchise Business Leader, Gong cha 

10:20 AM - 11:00 AM   Morning Tea Break

10:00 AM -11:15 AM   Trends Report

  • Mark Dempsey, Senior Consulting Director, GlobalData

11:15 PM - 11:35 PM     Case Study

An executive shares their company’s path to innovation and growth.

11:35 AM - 11:50 PM   Speaking Session

11:50 AM -  12:20 AM   Operations and Technology Panel

A group of top operations and technology leaders discuss the latest advancements in automation, supply chain management, and digital tools transforming QSR businesses. Insights focus on improving operational efficiency whilst enhancing customer experience in an increasingly tech-driven market.

12:20 PM - 1:20 PM   Lunch Break 

1:20 PM - 3:05 PM   Awards Programme

3:05 PM - 3:25 PM   Case Study

Hear from a prominent QSR brand leader as they explore how their team is driving operational excellence, customer satisfaction, and brand loyalty in an increasingly competitive environment.

3:25 PM - 4:05 PM   Afternoon Break

4:05 PM - 4:20 PM   Is AI the Future of Pricing for QSRs

AI is becoming an increasingly important tool for QSR leaders across brands; however we often see confusion on what it can and can’t do. By breaking the question down into 3 parts we aim to provide clarity on where AI can support your price strategy. Firstly, by addressing what is the future of pricing, then where can AI support and closing by identifying where else AI can support sales and transaction growth.

  • Lovrenc Kessler, Managing Partner, Simon-Kucher

4:20 PM - 4:50 PM   Shaping QSR: The Future of Aggregators

This panel features leaders from key aggregator platforms, covering topics such as food delivery, loyalty, and digital ordering, who are helping shape the modern QSR ecosystem. They will share how they are adapting to changing consumer behaviour, supporting brand partners, and redefining convenience, value, and customer engagement across the region.

  • Jaskaran Singh, VP of Product, Careem

4:50 PM Cocktail Party 

CONTACT US

For more details, contact:

Wency Padilla

+65 3158 1386

wency@charltonmediamail.com

Speakers

Mark Dempsey

Mark Dempsey

Senior Consulting Director

GlobalData

Steve Flawith

Steve Flawith

Founder & CEO

Yolk Brands

Alan Honan

Alan Honan

Vice President & Head of International Development

Wingstop

Oualid Marghin

Oualid Marghin

Director - International Operations

Wendy's

Lovrenc Kessler

Lovrenc Kessler

Managing Partner

Simon-Kucher

Keaton Myburgh

Keaton Myburgh

International Franchise Business Leader

Gong Cha

Jaskaran Singh

Jaskaran Singh

VP of Products

Careem

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